Availability
What you can expect from me at this distance
The fair question for any out-of-town supplier is “what happens when I need you?” Here are the commitments, in plain terms.
You get my mobile, not a ticket queue. Enquiries and questions get a reply the same working day, Monday to Friday between 9am and 6pm. If something is broken on your site, that jumps the queue regardless of what else is on. On-site visits in Colchester are arranged rather than spontaneous — usually a couple of days’ notice — and there’s no travel charge for them.
Why some Colchester clients prefer it this way
Not being in the town has one genuine upside: I’m not simultaneously working for your nearest competitor. In a market this size that happens more than people realise, and an agency two streets away often has three clients in the same trade.
I take one client per trade per area. In Colchester that’s a deliberate limit, not a marketing line — you can ask me directly whether your category is already taken.